Patna: The railways has launched an extensive crackdown on overcharging in the Danapur division, carrying out 95 decoy inspections over the past 10 days at catering stalls, parking areas, pay-and-use toilets and pantry cars following repeated passenger complaints.Danapur senior divisional commercial manager Abhinav Siddarth said commercial staff conducted surprise inspections by posing as ordinary passengers to identify vendors and service operators charging above prescribed rates.During the drive, several instances of overcharging were detected and strict penalties imposed on violators, Siddarth said.The campaign was initiated after passengers complained that some vendors at stations and onboard trains were charging more than the maximum retail price (MRP) and approved railway rates for food items, parking services and toilet facilities.Siddarth said the objective of the drive was to ensure transparency and protect passengers from unfair practices.“Strict action will continue against anyone found overcharging commuters within railway premises or onboard trains,” Siddarth said.He also appealed to passengers to prefer digital payments and ensure they pay only the MRP or officially notified charges. According to him, digital transactions help improve transparency and reduce the possibility of overcharging.Siddarth urged passengers to immediately report complaints related to overcharging or any other irregularities to railway authorities so prompt action could be taken.Railway officials said the checking drive would continue across the division to improve passenger services and ensure accountability among vendors and service providers operating within railway premises.
